Privacy Policy

1. Introduction

ZOSTAR AMZ ("we," "our," or "us") is a professional Amazon consulting and management agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Complete our contact or consultation request form
• Subscribe to our newsletter or marketing communications
• Engage our services as a client
• Communicate with us via email, phone, or other channels

This information may include: name, email address, phone number, company name, Amazon seller account details, and business information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, and device information
• Pages visited, time spent, and referring URL
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our consulting services
• Respond to inquiries and provide customer support
• Send marketing communications (with your consent, where required)
• Analyze website usage to improve user experience
• Comply with legal obligations and protect our rights
• Manage client accounts and process payments

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processing, email delivery, analytics)
• Client Authorization: When you authorize us to share information with your Amazon seller account or other platforms
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of ZOSTAR AMZ, our clients, or others

5. Data Security

We implement reasonable administrative, technical, and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. For clients, we typically retain records for the duration of our engagement plus seven (7) years.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Opt out of marketing communications at any time by clicking "unsubscribe" or contacting us
• Data Portability: Request your data in a portable format where applicable

To exercise these rights, please contact us at info@zostaramz.com. We will respond within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser. For more information, see our Cookie Policy (if applicable).

9. Third-Party Links

Our website may contain links to third-party websites, including Amazon.com. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. By submitting your information, you consent to the transfer of your information to the United States and other countries for processing by our service providers. We will take appropriate measures to protect your information in accordance with applicable data protection laws, including implementing standard contractual clauses or other appropriate safeguards.

12. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy regularly.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: